Privacy Policy

Last updated: 17 July 2026

This policy explains how IGI Security Services Ltd ("we", "us"), trading as Man and Van Hire (24hrs.london), registered in England and Wales (Company No. 15881180, registered office: 60 Tottenham Court Road, Suite 4944a, Fitzrovia, London W1T 2EW), providing man and van services across London, handles your personal information under the UK GDPR and the Data Protection Act 2018.

What we collect

When you contact us by phone, WhatsApp or email to request a quote or booking, we receive the details you provide: your name, contact number, email address, collection and delivery addresses, moving dates and details of the items to be moved.

How we use it

We use your information only to provide quotes, carry out bookings, arrange insurance cover for your move, and respond to your enquiries. We do not sell your information or share it with third parties for marketing.

Analytics and cookies

This website uses Google Analytics to understand how visitors use the site. Google Analytics sets cookies (such as _ga) and collects anonymised usage data. You can block cookies in your browser settings without affecting your ability to contact us. Messages sent via WhatsApp are subject to WhatsApp's privacy policy.

How long we keep it

Enquiry and booking details are kept for up to 24 months for quotes, bookings, insurance and accounting purposes, then deleted.

Your rights

You may request access to, correction of, or deletion of your personal data at any time by emailing info@24hrs.london or calling +44 7775 554848. If you are unhappy with how we handle your data you may complain to the Information Commissioner's Office (ico.org.uk).